Policies & Shipping

Shipping :

 We ship out Proirity Mail which is trackable and insured for up to $100 , Shipping & Handling is $10.45 minimum.We also finalize all sales in store, so we can adjust the shipping charges if necessary, you will get a corrected invoice returned with each order showing corrected shipping fees. This all depends on the weight and size of the shipping container.

We have added a Retail First Class Shipping ability to your orders. The order has to weigh under 12ozs and fit in small envenlope. This has been a slower process, so please allow extra time to arive. Postal Service not us!

We do ship  orders outside the continental U.S., if allowed, shipping will be the  PriorityMail to your country plus $2.50 handling fee.

We do keep a tracking # from the postal servise just incase needed. We are not responsable for your package once it is picked up from us. You will need to work with the Postal Service from that point.

Ordering :     Online, By-phone,  By-mail

          Online ordering you can use our secure shopping with either your Master card, Visa or Discover.

         By-phone ordering, call  (251) 479-8811
 

         By-mail copy your order on-line, wait for us to e-mail with total.  You can then send check and copy of order to us. 

Return Policies:

*Returns for store credit must be made within 10 days. 

 *Shipping cost are not refundable. 

 *All items cut and measured are not returnable unless flawed or shipping error was made.

 *If you need to return for credit please call 1-(251)479-8811 or

  us to get approval for return.

Peanut Butter -n- Jelly Kids
Your Source for Creating Heirlooms

3300 Old Shell Road
Mobile, Alabama 36607
(251)479-8811
e-mail: pbjk@peanutbutter-n-jellykids.com
Mail Orders Welcome
Hours: M - F 10:00 to 5:00
Sat 10:00 to 3:00
 

Visa & MasterCard & Discover Accepted

 

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